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Product Information

Product Information

Product Information

Product Information

Product Information

Product Information

Store and Services

Store and Services

Store and Services

Store and Services

Store and Services

Orders and Delivery

Orders and Delivery

Orders and Delivery

Orders and Delivery

Returns, Warranty, and After-Sales

Returns, Warranty, and After-Sales

Returns, Warranty, and After-Sales

Returns, Warranty, and After-Sales

Returns, Warranty, and After-Sales

Contact and Support

Contact and Support

Contact and Support

What types of products do you offer?

Maison Territo offers a selection of luxury Italian furniture, available exclusively in-store, as well as high-end accessories that you can purchase in-store or directly online.

What brands do you offer?

Maison Territo is proud to feature a selection of the most prestigious brands in luxury furniture and accessories, including:

Can I purchase your furniture online?

No, our furniture is only available for purchase in-store. We believe that experiencing the quality and unique design of our furniture in person is essential. Additionally, they can be customized to meet all your interior design needs.

Do you offer bespoke products?

Yes, most of our furniture can be customized to meet your specific needs. Book an appointment with one of our designers to explore available options.

How should I care for my products?

Maison Territo offers products made with exceptional materials. Each product is unique. For detailed care advice, follow the recommendations provided during your purchase or contact our support team.

How can I get a technical data sheet for your products?

Technical data sheets are available upon request. Please email us at info@maisonterrito.ca or visit our store to obtain a copy.

Where is your store located?

Our boutique is located at Royalmount in Montreal, Quebec. You can contact us to get the exact address and plan your visit. Visit the store.

Visit our store

Can I get interior design advice?

Absolutely! We offer interior design coordination services for residential, commercial, or new construction projects. You can book an appointment with one of our designers directly on our website.

Can I get interior design advice?

Absolutely! We offer interior design coordination services for residential, commercial, or new construction projects. You can book an appointment with one of our designers directly on our website.

What project management services do you offer?

We provide full project management services, covering every stage from concept to completion of your furnishing project. Whether for residential or commercial projects, our team ensures that your expectations, budget, and timelines are met.

Book an appointment

Are your services available outside of Montreal?

Yes, we offer our design and project management services across Canada. Contact us to discuss details and arrangements.

What are the steps after I place my order for accessories and decorations online?

Once your order is confirmed online, you will receive a confirmation email with your purchase details. Our team will then process your order and contact you to verify all necessary information. When your order is shipped or ready for in-store pickup, you will receive a notification via email. For any questions about your order, feel free to contact us here.

Do you deliver furniture and accessories?

Yes, we deliver across Canada. Delivery fees vary depending on the product and location. Contact us for more details.

Do you offer in-store pickup?

Yes, we provide an in-store pickup service for accessories purchased online. Once your order is ready, you will receive an email notification with instructions on how to collect your items at the boutique.

What are your delivery times?

Delivery times vary depending on the product and your location. In-stock accessories are typically shipped within 3 to 7 business days. Furniture requires specific planning to ensure safe transportation.

Do you offer returns or exchanges?

No returns or exchanges are possible for any of our products.

Do you offer a product warranty?

Maison Territo offers a standard guarantee on all items. Details vary depending on the type of product and brand. Contact us to learn more about the terms applicable to your purchase.

Does Maison Territo provide after-sales support for its products?

Yes, we offer comprehensive after-sales support to ensure your satisfaction. Whether for care advice or technical assistance, our team is here to help.

I have a problem with my product. How can I file a complaint?

If you experience an issue with your product, please contact our customer service at info@maisonterrito.ca, by phone at (+1) 514-800-0102, or in-store. We are here to resolve your concerns promptly.

Who should I contact for after-sales support?

For after-sales support, contact our dedicated team by email at info@maisonterrito.ca, by phone at (+1) 514-800-0102, or by visiting our store in Montreal. We are happy to assist.

How can I contact you?

You can reach us through the contact form available here, by phone at (+1) 514-800-0102, or by visiting our store. Our team is here to answer all your questions.

How do you process my personal data?

We take the confidentiality of your data very seriously. Your personal information is collected solely for your interactions with Maison Territo, such as order management, appointments, or marketing communications. For more details, consult our Privacy Policy available on our website.

How do I manage my privacy and consents?

You can manage your privacy preferences and consents at any time. Visit the dedicated section of your customer account on our website or contact our customer service for assistance. You can also unsubscribe from our marketing communications via the link provided in our emails.

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