Please feel free to contact us via email or phone for personalized assistance. Alternatively, you might find instant answers to your questions in our FAQ.

READ OUR FAQ

Our shop

Address: 5050 Côte de Liesse Mont-Royal, QC H4P 0C9 Canada

Located at Royalmount in the Urban Park.

Learn more

Opening times

Monday-Friday: 10am-7pm

Saturday-Sunday: 10am-5pm

Our shop

Address: 5050 Côte de Liesse Mont-Royal, QC H4P 0C9 Canada

Located at Royalmount in the Urban Park.

Learn more

Opening times

Monday-Friday: 10am-7pm

Saturday-Sunday: 10am-5pm

Frequently Asked Questions

Read our FAQ

Where is your store located?

Our boutique is located at Royalmount in Montreal, Quebec.

Visit our boutique

Can I book an appointment with a designer?

Of course, you can even book an appointment on our website.

Book an appointment

Do you deliver in Canada?

Yes, we deliver across Canada. Delivery fees vary depending on the product and location.

What are your delivery times?

Delivery times vary depending on the product and your location. In-stock accessories are typically shipped within 3 to 7 business days. Furniture requires specific planning to ensure safe transportation.

Do you offer in-store pickup?

Yes, we provide an in-store pickup service for accessories purchased online. Once your order is ready, you will receive an email notification with instructions on how to collect your items at the boutique.

What are the steps after I place my order for accessories and decorations online?

Once your order is confirmed online, you will receive a confirmation email with your purchase details. Our team will then process your order and contact you to verify all necessary information. When your order is shipped or ready for in-store pickup, you will receive a notification via email.

Do you offer returns or exchanges?

No returns or exchanges are possible for any of our products.

Do you offer a product warranty?

Maison Territo offers a standard guarantee on all items. Details vary depending on the type of product and brand. Send us a message to learn more about the terms applicable to your purchase.

Does Maison Territo provide after-sales support for its products?

Yes, we offer comprehensive after-sales support to ensure your satisfaction. Whether for care advice or technical assistance, our team is here to help